These buttons use cookies: Learn More

Knowledgebase

Can't find your answer below?
Submit a ticket and we'll get back to you as quickly as we can.
Submit a ticket
Technical requirements for Gooroo Planner

There are two ways to use Gooroo Planner: on-screen under a Planner Professional or Planner Standard licence , or automatically from within software under a Planner API licence.

Using Gooroo Planner on-screen

This is a web-based software service which you should be able to access without difficulty using the web browser that is already installed on your computer.

The Google Chrome browser will often provide better performance and better visuals, and this browser is recommended if you can get it installed on your computer. But Gooroo Planner should also work without difficulty on any version of Microsoft Internet Explorer version 8 or later, which is the usual pre-installed browser on NHS computers.

To use the patient scheduling simulator you will need Adobe Flash version 9 or later, which usually comes pre-installed on NHS computers (although Flash is not available on Apple iPads). However we have come across some examples of NHS computers in conference rooms which are set up specifically for web conferencing and may not run Flash correctly.

All data uploads to Gooroo Planner are in CSV (comma separated value) format, which is readily generated by the database and spreadsheet packages that are commonly used in the NHS, including SQL Server. Downloads from Gooroo Planner are also in CSV format, except for formatted exports which are in .xlsx (Microsoft Excel 2007 or later) format which again is commonly pre-installed on NHS computers.

Using the Gooroo Planner API

To run the Planner API you will need to download and install our free API Client onto a computer or server that is running .NET Framework 4 or later.

Secure, no patient identifiers

You can find our formal privacy statement here. But in brief:

Our server and all backups are hosted in the UK in Tier III data centres and have secure HTTPS connections.

When you upload data to our server, you will be uploading specially-created data files containing only selected fields and not the whole patient record. In particular you must never upload any patient identifiable data (our servers are outside the NHS network), and our data requirements make it difficult to do so accidentally. You have complete control over the data you upload – we cannot help ourselves to your data and would not want to.

Any data you do upload will be held in a password-protected user account which is specific to your user licence and which other users cannot access (although you can share data with other users if you specifically choose to).

Return